New Passport
First-time adults and other applicants who must file Form DS-11 in person.
Fast. Reliable. Passport services for International Travel.
The passport you have today may need an update for the journey ahead. The Passport Office assists San Mateo customers seeking expedited new passport service, renewals, replacements, and corrections. A conversation about your document and travel timing can clarify eligibility and the next application steps, allowing you to pursue a relevant service while keeping its preparation requirements alongside the other tasks on your calendar.
The exact list changes by service, but organizing these core materials early makes the next step easier.
The exact requirements vary by application type, but every applicant benefits from a careful review and a clear submission plan.
Begin your passport service online, or call us with questions.
Collect the citizenship evidence, identification, photo, and forms your specific passport service requires.
Complete any required in-person witnessing at an acceptance facility, then send your sealed documents to our office for processing.
We match you to the fastest option for your travel date.
*Turnaround starts once your application is received.
Routine or Expedited Service
If you're using the routine, standard filing process, you can contact an acceptance facility directly to apply. If you're expediting your passport with The Passport Office, start online. Only new Form DS-11 applications require in-person witnessing at one of these facilities.
When witnessing is required and expediting with us, the facility returns your documents in a sealed envelope to ship direct to us. Eligible renewals do not need to visit these facilities.
| Facility | Distance | Address | Phone |
|---|---|---|---|
| Facility SAN MATEO MAIN POST OFFICE | Distance 0.8 mi | Address 1630 SOUTH DELAWARE STREET, SAN MATEO, CA 94402 | Phone (650) 358-8490 |
| Facility BURLINGAME MPO | Distance 3.0 mi | Address 329 PRIMROSE ROAD, BURLINGAME, CA 94010 | Phone (650) 347-4686 |
| Facility BELMONT POST OFFICE | Distance 3.2 mi | Address 640 MASONIC WAY, BELMONT, CA 94002 | Phone (650) 591-9588 |
| Facility SAN CARLOS POST OFFICE | Distance 4.9 mi | Address 809 LAUREL STREET, SAN CARLOS, CA 94070 | Phone (650) 591-5322 |
| Facility MILLBRAE POST OFFICE | Distance 5.7 mi | Address 501 BROADWAY, MILLBRAE, CA 94030 | Phone (650) 697-2507 |
* Verify hours and appointments before visiting.
Review the most common planning questions. Give us a call for any additional questions you may have! +1 800 209-4565
New adult and child Form DS-11 applications require an in-person acceptance step. Ordinary eligible adult renewals do not.
Apply Online to organize your application from home and receive the applicable shipping instructions, or call us with any questions.
Compare the travel date with the current 4-6 weeks routine and 2-3 weeks expedited processing guidance, then allow for mailing time.
This is sometimes called an emergency passport. It's the official urgent-travel path for qualifying travel within 14 calendar days, requiring an agency appointment.
Current options and pricing appear after you select an application through Apply Online. You may also call us with any questions before you apply.
Passport Expediting Service is Fast, Easy, & Secure