New Passport
First-time adults and other applicants who must file Form DS-11 in person.
Fast. Reliable. Passport services for International Travel.
An upcoming vacation can expose a passport problem you had not planned to address. For Pooler applicants, The Passport Office provides expedited assistance with new passports, renewals, replacements, and corrections. Bring your departure date and current circumstances into the discussion, and we can support document preparation while helping you choose and start an eligible expedited service for the request.
The exact list changes by service, but organizing these core materials early makes the next step easier.
The exact requirements vary by application type, but every applicant benefits from a careful review and a clear submission plan.
Begin your passport service online, or call to schedule an appointment with our office.
Collect the citizenship evidence, identification, photo, and forms your specific passport service requires.
Complete any required in-person witnessing at an acceptance facility, then send your sealed documents to our office for processing.
We match you to the fastest option for your travel date.
*Turnaround starts once your application is received.
Routine or Expedited Service
If you're using the routine, standard filing process, you can contact an acceptance facility directly to apply. If you're expediting your passport with The Passport Office, start online or at our Atlanta office. Only new Form DS-11 applications require in-person witnessing at one of these facilities.
When witnessing is required and expediting with us, the facility returns your documents in a sealed envelope to ship direct to us. Eligible renewals do not need to visit these facilities.
| Facility | Distance | Address | Phone |
|---|---|---|---|
| Facility SAVANNAH MAIN OFFICE | Distance 9.9 mi | Address 2 NORTH FAHM ST, SAVANNAH, GA 31401 | Phone (912) 235-4666 |
| Facility CHATHAM COUNTY CLERK OF SUPERIOR COURT | Distance 9.9 mi | Address 133 MONTGOMERY STREET, SAVANNAH, GA 31401 | Phone (912) 652-7200 |
| Facility OGLETHORPE STATION | Distance 11.9 mi | Address 1348 EISENHOWER DRIVE, SAVANNAH, GA 31406 | Phone (912) 351-0640 |
| Facility RINCON POST OFFICE | Distance 13.1 mi | Address 503 N RIDGE ST, RINCON, GA 31326 | Phone (912) 826-1772 |
| Facility RICHMOND HILL POST OFFICE | Distance 14.3 mi | Address 9664 FORD AVE, RICHMOND HILL, GA 31324 | Phone (912) 756-6084 |
* Verify hours and appointments before visiting.
Review the most common planning questions. Give us a call for any additional questions you may have! +1 800 209-4565
New adult and child Form DS-11 applications require an in-person acceptance step. Ordinary eligible adult renewals do not.
Call the Atlanta office to schedule an appointment or Apply Online to organize the application from home and receive the applicable shipping instructions.
Compare the travel date with the current 4-6 weeks routine and 2-3 weeks expedited processing guidance, then allow for mailing time.
This is sometimes called an emergency passport. It's the official urgent-travel path for qualifying travel within 14 calendar days, requiring an agency appointment.
Current options and pricing appear after you select an application through Apply Online. You may also call before scheduling an appointment.
Passport Expediting Service is Fast, Easy, & Secure