New Passport
First-time adults and other applicants who must file Form DS-11 in person.
View Local Guide →Fast. Reliable. Passport services for International Travel.
An urgent passport need can involve a new application, renewal, replacement, or important correction. Jacksonville travelers can bring any of these requests to The Passport Office for expedited service. We identify the proper route, manage the order from preparation through submission, and work to move it forward on the fastest suitable timeline for the trip.
The exact list changes by service, but organizing these core materials early makes the next step easier.
The exact requirements vary by application type, but every applicant benefits from a careful review and a clear submission plan.
Begin your passport service online, or call to schedule an appointment with our office.
Collect the citizenship evidence, identification, photo, and forms your specific passport service requires.
Complete any required in-person witnessing at an acceptance facility, then send your sealed documents to our office for processing.
We match you to the fastest option for your travel date.
*Turnaround starts once your application is received.
Routine or Expedited Service
If you're using the routine, standard filing process, you can contact an acceptance facility directly to apply. If you're expediting your passport with The Passport Office, start online or at our Orlando office. Only new Form DS-11 applications require in-person witnessing at one of these facilities.
When witnessing is required and expediting with us, the facility returns your documents in a sealed envelope to ship direct to us. Eligible renewals do not need to visit these facilities.
| Facility | Distance | Address | Phone |
|---|---|---|---|
| Facility Jacksonville MOWU Post Office | Distance 0.6 mi | Address 1100 Kings Road, Jacksonville, FL 32203 | Phone (904) 366-4890 |
| Facility Duval County Clerk Of Court - Downtown Courthouse | Distance 0.7 mi | Address 501 W Adams St, Jacksonville, FL 32202 | Phone (904) 255-2000 |
| Facility USPS Pottsburg Station | Distance 9.1 mi | Address 10700 Beach Blvd, Jacksonville, FL 32246 | Phone (904) 641-2172 |
| Facility Mandarin Post Office | Distance 10.5 mi | Address 4411 Sunbeam Rd, Jacksonville, FL 32257 | Phone (904) 733-9175 |
| Facility Clay County Clerk Of Court | Distance 12.3 mi | Address 1590 Park Ave, Orange Park, FL 32073 | Phone (904) 541-2784 |
* Verify hours and appointments before visiting.
Review the most common planning questions. Give us a call for any additional questions you may have! +1 800 209-4565
New adult and child Form DS-11 applications require an in-person acceptance step. Ordinary eligible adult renewals do not.
Call the Orlando office to schedule an appointment or Apply Online to organize the application from home and receive the applicable shipping instructions.
Compare the travel date with the current 4-6 weeks routine and 2-3 weeks expedited processing guidance, then allow for mailing time.
This is sometimes called an emergency passport. It's the official urgent-travel path for qualifying travel within 14 calendar days, requiring an agency appointment.
Current options and pricing appear after you select an application through Apply Online. You may also call before scheduling an appointment.
Passport Expediting Service is Fast, Easy, & Secure